At Mindful Retreats, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect We may collect the following types of information:

• Personal Information: When you book a retreat, sign up for our newsletter, or contact us through our website, we may collect personal information such as your name, email address, phone number, and any other information you provide.

• Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the time spent on our site.

2. How We Use Your Information We use the information we collect for various purposes, including:

• To Understand Your Needs: To better understand your wellness service and retreat planning needs and to provide you with personalized services.

• To Improve Our Services: To enhance our website and services based on your feedback and usage patterns.

• To Communicate with You: To send you important updates, respond to your inquiries, and provide customer support.

• To Send Industry Insights and Promotions: To send you newsletters, wellness industry insights, promotional offers, and other information that may interest you. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the email.

3. Information Sharing and Disclosure We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

4. Data Security We implement a variety of security measures to maintain the safety of your personal information. Your information is stored on secure servers and is only accessible by authorized personnel.

5. Your Rights You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights or have any questions about our Privacy Policy, please contact us at hello@mindfulretreats.lk

6. Changes to Our Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website.

7. Payment Terms & Refund Policy -

• Payment Terms

A non-refundable advance payment of 50% of the total retreat planning fee is required at the time of booking to secure our services.

The remaining 50% must be paid no later than 30 days prior to the retreat start date.

• Non-Refundable Payments

All payments made are non-refundable under any circumstances, including cancellations or changes in plans.

• Future Deductibility

Any payments made can be deducted from the cost of future consultations or retreat planning services booked within 12 months from the original payment date.

• Late Payments

Failure to complete the remaining payment by the due date (30 days prior to the retreat start date) will result in automatic cancellation of our services without any refund of the advance payment.

• Amendments

Any changes to the retreat dates or scope of services must be communicated in writing and may be subject to additional fees or availability.

• Liability

We are not responsible for any cancellations, interruptions, or unforeseen circumstances affecting the retreat caused by external factors beyond our control.All Mindful Retreats consulting charges are non refundable but deductible from any future services provided by Mindful Retreats in a similar capacity.

8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Mindful Retreats Thalpe, Sri Lanka. +94 716912705

Thank you for trusting Mindful Retreats with your wellness and retreat planning needs. We are dedicated to ensuring your privacy and providing you with the best possible service.